Sandbox

Sandbox is a multipurpose HTML5 template with various layouts which will be a great solution for your business.

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1209 MOUNTAIN ROAD PL NE STE N ALBUQUERQUE, NM 87110

+1 (646) 640 0638

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Run Microsoft 365 Without the Headaches

Microsoft 365 is the backbone of modern businesses — from Outlook and Teams to SharePoint and OneDrive. But managing licenses, security, compliance, and integrations can quickly drain time and budgets. Instead of hiring a costly in-house administrator, our service gives you enterprise-grade support at a fraction of the cost.

What We Do

User & License Management

Add/remove users, manage permissions, and optimize license usage so you don’t overpay.

Security & Compliance

Configure MFA, DLP, and retention policies to meet GDPR, HIPAA, or industry-specific standards.

Proactive Monitoring

Catch issues before they become downtime, ensuring uninterrupted productivity.

Email & Teams Support

Troubleshoot delivery issues, configure policies, and keep collaboration seamless.

SharePoint & OneDrive Management

Set up storage, access controls, and backup strategies.

Integration Support

Connect Microsoft 365 with CRMs, ERPs, or other apps in your stack.

💰 The Cost Savings Angle

Hiring a full-time Microsoft 365 Administrator can easily cost $60,000–$90,000 per year (plus benefits, training, and turnover costs).

With Backrun, you get:

Managed M365 Admin Support Pricing

Scalable, secure admin operations for Microsoft 365 environments — user provisioning, licensing, security monitoring, data‑backup orchestration and seamless BPO support, all under one roof.

Starter Admin Support
Core admin operations for small teams
$5/user/month
Essential tasks
  • User account provisioning & license assignment
  • Password resets & user‑endpoint onboarding
  • Monthly usage analytics & pull‑report delivery
  • Basic security posture check‑in
  • Standard business‑hours help‑desk support

Ideal for small organisations wanting predictable monthly user‑based admin support with minimal complexity.

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Growth Admin Support
Advanced operations for growing enterprises
$10/user/month
Extended support
  • Everything in Starter plus:
  • Proactive security monitoring & alerts
  • Automated backup orchestration & data‑restore readiness
  • Cross‑platform integration (Teams, SharePoint, OneDrive)
  • 24/5 virtual support desk & escalation handling

Perfect for mid‑sized teams requiring deeper operational coverage and scalable user‑based support without admin overhead.

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Authority Admin Support
Comprehensive enterprise‑grade service
$20/user/month
Premium services
  • Everything in Growth plus:
  • Dedicated account & service manager
  • Custom policy design & governance framework
  • High‑volume audit logs & analytics dashboards
  • Third‑party app integrations & single‑sign‑on setup
  • Priority 24/5 on‑call support & SLA enforcement

Built for large‑scale organisations needing full admin automation, strategic governance and continuous optimisation at user‑scale.

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Pricing Calculator

Estimate your monthly Microsoft 365 Admin support cost based on the number of users and service level required.

Configure Your Microsoft 365 Support
Select the number of users and any additional services needed.

In-House M365 Team vs. Backrun Managed Support

Discover the key differences between an In-House Microsoft 365 team and Backrun’s Managed Support for your business needs.

In-House M365 Team

Internal teams dedicated to managing Microsoft 365 services, offering complete control but with higher overhead.

  • Full control over operations
  • Higher staffing and training costs
  • Internal resource management required
  • Potential knowledge gaps on complex issues
  • Limited scalability without new hires

Backrun Managed Support

Outsourced management of your Microsoft 365 services, providing cost-effective support with expert handling.

  • Cost-efficient with no staffing overhead
  • Access to expert-level support and troubleshooting
  • Scalable and adaptable to your business needs
  • Quick issue resolution with proactive monitoring
  • Minimized internal workload and responsibility